What We Do

Specializing in healthcare and non-profits has nothing to do with a cookie cutter approach but everything to do with our deep understanding and passion for mission-driven organizations.

Our people have a broad range of experience, but we’ve chosen to specialize in two key areas. The healthcare and non-profit sectors face unique challenges, however both areas face a common challenge – driving improvements in organizations where living the values means as much as creating value.

Healthcare Services

The healthcare industry is facing a watershed moment. We are passionate about working with clients as they navigate the complex challenges of health reform while also balancing the need to deliver outstanding health outcomes and improve business performance.

BUSINESS MODEL INNOVATION

Creation and assessment of new business models, often in response to regulatory, competitive or other seismic industry and market shifts, aimed at optimizing delivery effectiveness and reducing cost of care

CORPORATE DEVELOPMENT

Partnership in evaluating and integrating physician practices, executing corporate level mergers, and planning alliances or joint ventures to support strategic and growth objectives

STRATEGIC PLANNING & TRANSFORMATION

Facilitation of structured, end-to-end strategic planning, from the development of performance targets and business unit plans to shared services transformation initiatives

HOSPITAL TURNAROUND

Evaluation of service mix, clinical productivity, supply chain efficiency, and revenue cycle effectiveness; partnership in developing programs to achieve greater service profitability, revenue capture, and cost reduction

PERFORMANCE MANAGEMENT

Creation of performance management models, including governance structures, Key Performance Indicators (KPIs), metrics and data models to tie evaluation and compensation to clinical and financial objectives

TECHNOLOGY ECONOMICS

Development of business cases to assess investments in technology, i.e., Electronic Medical Record (EMR), Enterprise Resource Planning (ERP), referral management, including benefits quantification, cost benefit analysis, and board communications

EXECUTION SUPPORT

Coordination of outcome based program management processes to deliver critical efforts within the constraints of our client’s organizations.

Non-profit Services

We understand the unique non-profit culture and have developed the skills to help clients focus their priorities, not so they can make more, but so they can do more.

CAPABILITY ASSESSMENT & ROADMAP

Rapid evaluation of a non-profit or foundation’s maturity across capabilities critical to achieving their mission, development of a strategy to enhance capabilities, and creation of roadmaps to deliver increased maturity and greater impact

ALLIANCES & MERGERS

Partners in assessing opportunities for non-profits to gain scale benefits by aligning or merging with other non-profits so that each organization’s mission can be more fully served

STRATEGIC PLANNING

Facilitation of an end-to-end strategic planning process that leads to alignment on how the organization will achieve its mission, which partners it should work with, and where impact will be most felt

ENTERPRISE PORTFOLIO MANAGEMENT

Prioritization and management of the set of internal projects that ultimately help serve the organization’s mission by improving capabilities that lead to the greatest impact

PERFORMANCE MANAGEMENT

Creation of results measurement mechanisms to allow better insight into the impact the organization is achieving, based on our philosophy that “you manage what you measure”

TECHNOLOGY ECONOMICS

Development of business cases to assess investments in technology such as customer relationship management, grants management, and core financial systems

EXECUTION SUPPORT

Project leadership to deliver critical efforts that free up critical internal resources to focus on achieving the organizational mission